Privacy Policy
This Privacy Policy explains how Nöbetçiyiz (“we”, “our”, “us”) processes personal data when you use our mobile app and the website nobetciyiz.com.tr (collectively, the “Service”). We comply with applicable laws, including Turkish data protection law (KVKK).
1) Controller
Nöbetçiyiz • Email: support@nobetciyiz.com.tr
2) Scope
This policy covers data collected via our iOS/Android app and website. Third-party sites linked from the Service are outside this policy.
3) Categories of Data We Process
- Location Data: Your device’s approximate/precise location to show nearby pharmacies, vets, taxis, etc. Without permission, some features may be limited.
- Device & Usage Data: IP (truncated), device model, OS, app version, language, crash logs, and basic usage metrics (functionality and security only).
- Communication Content: If you contact us via email or forms, your message and contact details.
- Cookies (Website): Essential and optional cookies. See our Cookie Policy for details.
4) Purposes & Legal Bases
- Provide the Service: Location-based results and maps (performance of service / legitimate interests).
- Security & Debugging: Error detection and performance (legitimate interests).
- Communication: Responding to your inquiries (performance / legitimate interests).
- Legal Compliance: Responding to lawful requests (legal obligation).
Where required (e.g., precise location), we request your explicit consent through the system permission prompt.
5) Sharing & Recipients
We may share data with service providers (hosting, map providers, analytics/crash logging) strictly as needed, e.g.:
- Maps & Places: Google Maps Platform / Apple Maps.
- Hosting / Security: Server and CDN providers.
- Analytics & Crash Logs (if enabled): Aggregated, non-identifying metrics.
We may disclose information if required by law or competent authorities.
6) Retention
- Location data is used ephemerally on-device and not stored server-side on a persistent basis.
- Logs/analytics: retained for reasonable operational periods.
- Communications: retained for a reasonable period depending on context.
7) Your Rights
Subject to applicable law, you may request access, correction, deletion, restriction/objection, and data portability. Contact: support@nobetciyiz.com.tr.
8) Security
We implement technical and organizational measures (e.g., HTTPS, access controls). No method of transmission or storage is 100% secure.
9) Children’s Privacy
The Service is for general audiences; we do not knowingly collect data from children under 13.
10) International Transfers
Data may be processed outside your country. We apply appropriate safeguards as required by law.
11) Changes to This Policy
We may update this policy. The latest version will be posted on this page.